Regardless of the metallurgic procedure you are interested, doing your homework is essential before choosing a metal heat treating facility so as to get the right company to perform the best task and offer a high level of customer service. Here are some factors you need to consider to help you in the process before you accept the services of a metallurgist.
The first step to take is to identify if the company specializes in treating the type of metal that you want to be treated. Although various metal go through the same type of processes, the manner in which it is done depends on the materials being processed. For example, the stainless steel treating process and the carbon steel treating process, significantly differ. Carbon steel treating involves a process done in the presence of air, while stainless steel is done in a controlled, atmosphere with no oxygen that special furnaces produce. Be sure that a company specializes in treating the metal you need before accepting the service.
The time taken by a company to finish order will be determined by several issues; especially, the equipment in use, proficiency in production and the percentage of job satisfactorily done on the first attempt (first yield rate). The turnaround time for a job will also be determined on the size of the company and the type of work done, however, how fast the turnaround time depends on the above factors. Hence there is a need to look check the equipment used and the expertise of the staff and ensure that they will lead to your order being completed in time.
Also, it is best that focus on the supply chain management. This is because the dispatch time can be reduced by supply chain management by speeding up the ordering and distribution process. A service provider that offers supply chain management will purchase the needed parts, have the work don’t and deliver the finished product to you.
The location of the metal heating company also matters, it determined the logistics, for instance cost of shipping, manpower, access for treating services among others. So when looking for a company that will offer efficiency, choose one that is a convenient location near main roads and highways.
Also, it is always a good idea to check the background of the company and ask for word of mouth recommendations, they are essential testaments to the quality and reputation of company. Search online for reviews from past clients and ask to be provided with some references. Doing this will give you a much better idea of what you are to expect regarding service quality.